客户案例

Customer >  Nanjing Qingfuling Catering

Nanjing Qingfuling Catering

It is very cumbersome for stores in shopping malls to write off paper coupons with major customers. By using the online applet to issue coupons and write off coupons, it can facilitate the customer's write-off process.
客户案例
It is very cumbersome for stores in shopping malls to write off paper coupons with major customers. By using the online applet to issue coupons and write off coupons, it can facilitate the customer's write-off process.引号引号
Nanjing Qingfuling Catering

Pain points

Catering is a high-frequency consumption. There is a large flow of people in the store every meal time, and customers need to queue up and repeat the complicated ordering process every time.

Catering stores often use paper menus when promoting to the outside world, but they are eliminated as the dishes are constantly updated, resulting in waste of paper.

The store customer retention rate is low, and it is difficult to convert ordinary customers into loyal customers.

Solution

Directly scan the QR code to enter the mini program to order food instead of manual service. Customers can choose the food and small ingredients they need by themselves, reducing the cumbersome ordering process. It can also attract consumers to repurchase at any time when they leave the store, which is conducive to increasing revenue.

The administrator can update the meals at any time in the background, and independently choose the meals that need to be put on the shelves every day, without causing waste of ingredients.

Users can use the system to queue up and take a number on the door-to-door ordering applet, and it will update the current dining situation of the store in real time, saving users' time and cost.

A recharge module is provided. Once a customer recharges, the first choice for the next consumption is the restaurant. At the same time, it can also increase the chances of customers to recharge through the follow-up technology, services and projects of the store

Set up a point mall, accumulate points for consumption, and exchange gifts with points. And adopt the online write-off mode to reduce paper waste.

Achievement

Catering stores use digital means to use the Yanlin WeChat mini-program system to help restaurants break through the limitations of their business scope and receive more customers. Realizing the opening of online and offline channels has created more profit possibilities for catering stores.